At Neeiar, your privacy matters. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Details you provide — name, email, phone number, and shipping/billing address when you create an account or place an order.
- Order information — the products you buy and your order history.
- Usage data — basic information about how you use our website, collected through cookies and analytics.
How we use your information
- To process and deliver your orders.
- To provide customer support and respond to your queries.
- To send order updates and, if you opt in, offers and news.
- To improve our website, products and services.
Payments
Payments are processed securely by our payment partner, Razorpay. We do not store your card, UPI or bank details on our servers. All transactions are encrypted and handled by the payment gateway.
Sharing your information
We never sell your personal data. We only share it with trusted partners who help us run our store — such as payment gateways and delivery/courier services — and only to the extent needed to fulfil your order.
Data security
We use industry-standard safeguards to protect your information. Passwords are stored in encrypted form and our site is served over a secure (HTTPS) connection.
Your rights
You can request access to, correction of, or deletion of your personal data at any time by writing to support@neeiar.com.
Contact
Questions about this policy? Email us at support@neeiar.com.